Terms and conditions

Terms and conditions

Terms and Conditions of Service and Cancellation Policy:

CHS is providing a room accommodation reservation and booking service to you and your company. CHS provides such competitive room rates and service pricing due to its ability to reserve, hold and pre -pay for rooms for its clients at the time of reservation. Thus, it is agreed that your Credit Card provided will be charged in full for receiving services from CHS for setting up, negotiating, arranging, confirming and providing the ability for you to receive pre-paid room accommodation reservations before the check in.

Deposit and Payment:

Changes & Cancellations:

Please check room booking confirmation for details. Final agreed upon room accommodations will be emailed to you within 24 hours of initial booking and you will have 48 hours from receipt to send any comments on sent invoice if you have any.

In order to change your room accommodation reservations or your room bookings, call    +1 (214) 613-3918 or email reservations@conventionhotelservices.com while there is no guarantee that CHS will be able to accommodate the requested changes, CHS will take every effort to adjust, change and seek our customer’s satisfaction.

**Disclaimer –Taxes, VAT and hotel service fees will be added to your final bill. All invoices will be billed and charged in U.S. Dollars ($).

CHS understands that sometimes plans change. However, as mentioned, CHS is able to offer such competitive pricing due to its ability to reserve, holdand pre-pay for rooms for its clients at the time of reservation. Thus, changes made after final accommodation is agreed upon, but prior to 14 days before check in will not be assessed a fee. Any reductions due for changes or cancellations will be refund to charged credit card.

Changes made after 14 days prior to check -in will be subject to a 1 night room and tax penalty for each change made, plus any fees costs, and taxes charged by the hotel. In addition, should the entire reservation be cancelled you agree to pay a cancellation fee in the amount of 25% of the total cost of room accommodation. This cancellation fee reflects the CHS services already performed on your behalf, monies already paid on your behalf and monies earned by CHS for services deemed performed. CHS reserves the right towaive this cancellation fee at any time, at its sole discretion on a case by case basis.

CHS accepts no change requests after 72 hours prior to check-in and offers no credit for early check-outs or no-shows.

Law of the Texas, USA

The law governing this Authorization, Terms and Conditions and Cancellation Policy is the law of the Texas, USA. The Forum for any and all disputes between CHS and you or your company is in Texas, USA